🌐 Privacy Policy – JLM Couriers

Last updated: [01/04/2026]

JLM Couriers is committed to protecting your privacy and handling your personal data responsibly.

JLM Couriers is a trading name of JLM PROJECT SUPPORT LTD
Port of Dundee, Scotland
📞 07850 996883
📧 Joseph@JLMCouriers.com

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1. What Information We May Collect

We may collect the following information when you contact us or use our services:

• Name

• Company name (if applicable)

• Email address

• Phone number

• Collection and delivery details

• Any information provided in job enquiries

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2. How We Use Your Information

We use your information to:

• Provide courier and logistics services

• Respond to enquiries and provide quotes

• Arrange collections and deliveries

• Communicate regarding your booking

• Maintain basic business records

We do not use your data for unsolicited marketing.

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3. Lawful Basis for Processing

We process your data under the following lawful bases:

• Contractual necessity – to provide services you request

• Legitimate interests – to manage and operate our business

• Legal obligations – where required for accounting or compliance

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4. Data Sharing

We do not sell, rent, or trade your personal data.

Your data may only be shared where necessary to complete your service, such as:

• Drivers or subcontractors carrying out deliveries

• Service providers supporting our operations

All data sharing is limited and controlled.

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5. Data Retention

We retain personal data only as long as necessary to:

• Fulfil services

• Maintain business and financial records

• Meet legal obligations

Old or unnecessary data is periodically deleted.

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6. Data Security

We take reasonable steps to protect your data, including:

• Secure email and communication systems

• Limited access to personal data

• Safe handling of customer information

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7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

To exercise your rights, contact us at:
📧 Joseph@JLMCouriers.com

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8. Cookies

Our website may use basic cookies to improve functionality and user experience.

We do not use cookies for intrusive tracking or marketing purposes.

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9. Contact

If you have any questions about this policy or how your data is handled, please contact:

📧 Joseph@JLMCouriers.com
📞 07850 996883

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10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page.